FAQS!
General questions and answers
By Alice and 2 others3 authors32 articles
- Where Can I Get Media Pictures?
- How do I Convert Images To A 1:1 Format For The Site?
- What Size/Format Should Competition Prize Pictures Be? How Should I Design My Comp Card Images?
- Are winners notified automatically?
- How Do Auto Draws Work?
- When a raffle sells out where does it go?
- Are Prize Competitions allowed on TikTok, Snapchat & X, or Do They Require RMG Approval Similar to Meta?
- Can I Run Competitions With Alcohol As The Prize?
- How can I, as a merchant, get Paypal integrated into my checkout?
- Can I get Google and Apple Pay integrated into my checkout?
- What Statistics Do I Need For The Stats Bar On My Site?
- Can customers save their bank details when they win an instant win for quick payout? Where is this data stored?
- Slider/Featured Comps Knowledge
- How Do I Check Claimed Cash Instants?
- Can Cashback Be Enabled On My Site?
- PCI Compliance What To Do?
- How Do I Do A Live Draw?
- Can I Enable The Site To Show Names On The Won Instant Wins?
- Can We Have The Amount Of Tickets Sold Shown As A Percentage Instead?
- Can I Enable 2 Comps Per Screen On Mobile Instead Of 1?
- Can I move the How To Play Below The Competitions?
- How To Use The Multibuy Feature?
- Can I Upload GIFS For My Comp Cards?
- Can I Run A Competition With More Than 1 Winner
- Do I Need to Register With ICO?
- How To Set Up The Dice Game?
- Where Is My Reputation Hub ID?
- Where Do I Find My Business Trustpilot ID?
- Winner Reveal Tool - Explained.
- How Does The New Bonus Win Game Work?
- How Does Shopping Rewards Work?
- How does Reffle handle Date of Birth (DOB) requirements and data access?