FAQS!
General questions and answers
Where can I get media pictures?
How do I convert images to a 1:1 format for the site?
What size/format should prize pictures be?
Are instant winners notified automatically?
Do we need an RMG license for Facebook advertising?
How long does the RMG license process take?
How do auto draws work?
How do I update the direct debit for website fees?
Why can't team members see each other's tickets?
How long does app development take?
When a raffle sells out where does it go?
Are Prize Competitions allowed on TikTok, Snapchat & X, or Do They Require RMG Approval Similar to Meta?