These are the 3 questions you'll most likely get:
Who is the site Operator?
The relationship between 'Entry Empire Limited' and 'Hilton Web Design Limited (T/a Reffle@)
Why is the legal memo addressed to 'Hilton web design (T/a Reffle@)
This is how you should respond:
Thank you for your message.
We would like to clarify the relationship between the Advertiser and the Site Operator.
(insert company name) is the Advertiser and promoter of the competition. Reffle is a third-party platform that provides the technical infrastructure used to host and administer competitions, including website hosting and entry functionality.
Reffle is operated by Hilton Web Design Limited (trading as Reffle®). Hilton Web Design Limited does not act as the advertiser or promoter of the competition. Their role is limited to providing platform and software services to (insert company name).
(insert company name) remains fully responsible for the promotion, advertising, and compliance with Meta’s policies. Any legal documentation addressed to Hilton Web Design Limited relates solely to their role as the platform provider.
Please let us know if you require any further clarification or supporting documentation.