Skip to main content

How to Use Trigger Links

Start tracking your links on SMS and Email with Trigger Links

Anthony Hautin avatar
Written by Anthony Hautin
Updated over a month ago

When to Use Trigger Links

Use trigger links to track a contact's engagement and actions within your SMS and email campaigns. When a contact clicks on a trigger link, their activity is recorded in the contact's activity timeline. This information can be valuable for assessing their behavior and campaign effectiveness.

Summary of Setting up and Using a Trigger Link

  1. Go to Marketing > Trigger Links.

  2. Click "Add Link".

  3. Give the Trigger Link a Name, then put in the URL of where you want the link to go to and click "Save".

  4. You should see your Trigger Link listed in the table, confirm details are correct and you can now copy the Link Key.

  5. Paste the link key in either your SMS or Email Message.

  6. You will see results in either the Contacts Page or Marketing > Trigger Links > Analyze.

Did this answer your question?